Shipping policy

At Alayna Jewelers, we strive to deliver your orders quickly, safely, and reliably. Please review our shipping policy below to understand how and when your jewelry will be shipped.

🚚 Shipping Options & Rates

  • Free Standard Shipping on all domestic orders

  • Express Shipping available at checkout (additional charges apply)

  • International Shipping offered to select countries (shipping fees vary)

⏱ Processing Time

  • All orders are processed within 1–2 business days

  • Custom or made-to-order items may take 3–7 business days to prepare before shipping

📦 Estimated Delivery Times

  • Domestic (within country): 3–5 business days

  • International: 7–14 business days (depending on location)

Please note: Delivery times may vary due to customs delays, holidays, or courier disruptions.

✉️ Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can monitor your delivery in real-time.

🌍 Customs & Duties (International Orders)

  • International customers are responsible for any customs duties or import taxes levied by their country.

  • We are not responsible for delays caused by customs clearance.

❓ Need Help?

If you have any questions or concerns about your shipment, feel free to contact our support team at info@alaynajewelers.com — we’re happy to assist you.